Author Archive

8 / 9 / 2012

Best of Breed that’s so 90’s, it’s now Best of Suite


Five years ago I wrote about how there was a consolidation in Business Intelligence (BI) tools and in 2010 Q3 the same thing began happening in the Enterprise Marketing space (e.g. Unica, Aprimo, Assetlink, Alterian).

While I’m generally not a proponent of free market consolidation, I have seen some advantages to the best of suite capabilities that are being developed in the enterprise marketing space.  As the dust from these acquisitions is finally starting to settle we’re seeing: read more »

6 / 4 / 2012

CRMC2012 Review


The 2012 Customer Relationship Management Conference (CRMC) just wrapped up yesterday and for those who could not make it, or had a few “can’t miss” meetings during the show, here are a few choice takeaways that I thought were worth sharing. read more »

5 / 2 / 2012

Why is teaching technology still in the dark ages?


Technology (and subsequently our teaching tools) have advanced, so why haven’t our teaching methods?  Is it because we’ve hit the pinnacle of education and no longer need to innovate?  Or are we stuck in our comfort zones and user education is dismissed as “the easy part?” read more »

2 / 16 / 2012 Project – February


For many professionals it’s easy to feel like you’re running a million miles a minute.  And more often than not, it takes some outside influence to get us to slow down.  For me, that welcomed detour was being asked to select our recipient for the month of February. read more »