Archive for the ‘Contact Optimization’ Category

9 / 3 / 2015

Teradata Leads a Fragmented Pack for Forrester’s Real-Time Interaction Management


As marketing continues to mature, real-time technologies are increasingly important in helping the modern marketer deliver contextually relevant messages to the consumer at the right time.

Forrester recently released a report on the industry best real-time interaction providers for 2015.  Forrester defines real-time as “enterprise marketing technology that delivers contextually relevant experiences, value, and utility at the appropriate moment in the customer life cycle via preferred customer touchpoints.” Eleven vendors were evaluated. read more »

8 / 28 / 2014

Customer Focused Marketing Transformation – Breaking Down The Silos


Marketers operate in a consumer and technology driven world – in response, savvy marketers need to breakdown the silos.

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7 / 21 / 2014

Don’t Be Like Healthcare Marketers Of Old, Innovate


Phew. The healthcare industry is finally able to catch its breath after being put through the wash preparing for, and then enacting, the new Affordable Care Act (aka ACA, Obama-care).  However, don’t give in to the temptation to relax and go back on auto pilot as many healthcare marketers will.  For if you do, you could miss out on some potentially golden marketing opportunities.  read more »

3 / 5 / 2014

Technology Imitating Life, Imitating Technology


As you may notice in the upcoming weeks, we at Covalent Marketing are extremely excited to be presenting at the upcoming Teradata Marketing Summit this March. Our presentation will be focusing on utilizing the data in Contact History to become more strategic marketers. (To find out more, come see us in LA!) read more »